Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Bristol with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area less appealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This report details how we brought back their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being contacted, we quickly conducted a detailed evaluation to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the scope of the project. We discussed our cleaning plan and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to review the patio. They were very pleased with the results and did not see any issues. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s beautiful look.

Transformation

The transformation was stunning. The patio, once overrun by black lichen stains, was brought back to its natural state. The customer was delighted with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already scheduled annual visits to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Summary

This project shows Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our focus on excellent results and happy clients ensures outstanding outcomes every time.