Project Overview

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Blyth with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the area dull and unappealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had almost given up hope. This project summary details how we renewed their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Solution

Upon being contacted, we promptly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and identify the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to break the cycle of organic growth. This important stage keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to review the patio. They were very pleased with the results and did not see any issues. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We agreed to return annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Transformation

The change was stunning. The patio, once plagued by black lichen stains, was restored to its original color and beauty. The customer was ecstatic with the outcome, noting a noticeable difference in the appearance and usability of their entertaining area.

Customer Feedback

“We are absolutely thrilled with the results! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our dedication to top-notch service ensures outstanding outcomes every time.