Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Bishopbriggs with a severe black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the area unsightly and uninviting. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This project summary details how we renewed their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and did not remove the lichen.

Cleaning Process

Upon being contacted, we promptly conducted a site survey to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The large surface tool effectively cut through the dirt and took off most of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to redo the cleaning, preserving the patio’s spotless appearance.

Transformation

The improvement was stunning. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was thrilled with the outcome, noting a major upgrade in the look and functionality of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This experience shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their former glory. Our commitment to quality and customer satisfaction ensures satisfaction every time.