Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Billesley with a severe black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the outdoor space dull and unappealing. Despite their efforts with a store-bought pressure washer, the customer was unable to clean off the grime and had felt discouraged. This project summary details how we brought back their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being reached out to, we immediately conducted a property assessment to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the difficulties faced. We discussed our cleaning plan and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to check the patio. They were thrilled with the results and did not see any issues. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We agreed to return annually to perform a maintenance wash, keeping the patio’s spotless appearance.

Results

The improvement was stunning. The patio, once plagued by black lichen stains, was returned to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the beauty and comfort of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s skill in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their best condition. Our commitment to quality and customer satisfaction ensures exceptional results every time.