Case Study Summary

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Bicester with a severe black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the outdoor space dull and unappealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This report details how we renewed their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Solution

Upon being reached out to, we quickly conducted a site survey to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and evaluate the difficulties faced. We explained our approach in detail and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The advanced cleaner quickly removed debris and took off most of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s pristine condition.

Results

The change was amazing. The patio, once plagued by black lichen stains, was returned to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This experience demonstrates Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction delivers exceptional results every time.