Introduction

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Bathgate with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the outdoor space dull and unappealing. Despite their efforts with a standard home pressure washer, the customer was unable to remove the lichen and had felt discouraged. This project summary details how we brought back their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Our Approach

Upon being contacted, we quickly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This essential phase keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to review the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Outcome

The change was remarkable. The patio, once plagued by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the beauty and comfort of their entertaining area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service ensures outstanding outcomes every time.