Introduction

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Barry with a severe black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the patio dull and unappealing. Despite their attempts with a store-bought pressure washer, the customer was unable to clean off the grime and had almost given up hope. This report details how we restored their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not resolve the issue.

Solution

Upon being called, we promptly conducted a site survey to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and evaluate the difficulties faced. We discussed our cleaning plan and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner quickly removed debris and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This crucial step prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to inspect the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, keeping the patio’s beautiful look.

Transformation

The transformation was remarkable. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their patio area.

Client Testimonial

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already scheduled annual visits to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This experience exemplifies Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction guarantees exceptional results every time.