Introduction

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Banbury with a persistent black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the patio unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had started losing hope. This report details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being contacted, we promptly conducted a property assessment to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We discussed our cleaning plan and presented a quote, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner quickly removed debris and took off most of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to inhibit new lichen formation. This important stage stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were very pleased with the results and did not see any issues. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We agreed to return annually to redo the cleaning, keeping the patio’s pristine condition.

Outcome

The change was remarkable. The patio, once dominated by black lichen stains, was returned to its original color and beauty. The customer was thrilled with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This project shows Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our dedication to top-notch service delivers outstanding outcomes every time.