Project Overview

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Aston with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area less appealing. Despite their efforts with a standard home pressure washer, the customer was unable to remove the lichen and had almost given up hope. This case study details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being called, we promptly conducted a property assessment to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and understand the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to perform a maintenance wash, maintaining the patio’s pristine condition.

Transformation

The change was amazing. The patio, once overrun by black lichen stains, was restored to its original color and beauty. The customer was ecstatic with the outcome, noting a major upgrade in the appearance and usability of their entertaining area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s skill in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their best condition. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.