Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Ashford with a significant black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the area dull and unappealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to clean off the grime and had almost given up hope. This project summary details how we brought back their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not resolve the issue.

Solution

Upon being reached out to, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to check the patio. They were extremely satisfied with the results and did not see any issues. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We agreed to return annually to perform a maintenance wash, preserving the patio’s beautiful look.

Results

The transformation was remarkable. The patio, once plagued by black lichen stains, was returned to its bright, clean appearance. The customer was thrilled with the outcome, noting a significant improvement in the look and functionality of their entertaining area.

Customer Feedback

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our commitment to quality and customer satisfaction delivers outstanding outcomes every time.