Case Study Summary

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Armley with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio dull and unappealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had felt discouraged. This project summary details how we restored their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Cleaning Process

Upon being contacted, we quickly conducted a detailed evaluation to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We explained our approach in detail and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we set up our industrial-strength washer and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to inspect the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Transformation

The transformation was stunning. The patio, once overrun by black lichen stains, was returned to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their entertaining area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already scheduled annual visits to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.