Case Study Summary

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Arbroath with a severe black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This report details how we brought back their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being reached out to, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we assembled our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to check the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, maintaining the patio’s spotless appearance.

Results

The improvement was amazing. The patio, once dominated by black lichen stains, was restored to its bright, clean appearance. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their entertaining area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study exemplifies Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their best condition. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.