Introduction

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Adel with a significant black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space dull and unappealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being called, we immediately conducted a property assessment to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and evaluate the difficulties faced. We provided a thorough explanation of our method and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our industrial-strength washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This essential phase stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Results

The improvement was stunning. The patio, once dominated by black lichen stains, was restored to its bright, clean appearance. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their outdoor space.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already scheduled annual visits to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This project shows Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our commitment to quality and customer satisfaction delivers satisfaction every time.