Introduction

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Abbots Langley with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the patio less appealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This project summary details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not remove the lichen.

Solution

Upon being called, we promptly conducted a property assessment to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and understand the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The large surface tool effectively cut through the dirt and eliminated the majority of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to check the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, preserving the patio’s pristine condition.

Results

The transformation was remarkable. The patio, once dominated by black lichen stains, was brought back to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their patio area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already scheduled annual visits to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service ensures exceptional results every time.