Case Study Summary

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Abbeydale with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space unsightly and uninviting. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This report details how we renewed their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Cleaning Process

Upon being contacted, we immediately conducted a site survey to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to review the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We planned to revisit annually to redo the cleaning, keeping the patio’s beautiful look.

Transformation

The improvement was remarkable. The patio, once overrun by black lichen stains, was returned to its original color and beauty. The customer was ecstatic with the outcome, noting a major upgrade in the beauty and comfort of their outdoor space.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already scheduled annual visits to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This experience shows Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service ensures exceptional results every time.