Introduction

At Mr Clever Clean, we are committed to offering top-notch and reliable exterior cleaning services across the Tynemouth area. Recently, a homeowner approached us with severely blocked gutters. This case study details how we resolved their gutter issues using our advanced SkyVac system, safeguarding their home against potential water issues.

Problems Identified

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, thinking standard ladders wouldn’t be able to reach.

Solution

Upon being contacted, we carried out a comprehensive evaluation to evaluate the gutter condition and select the best approach for removal. We then provided the customer with a detailed proposal and pricing breakdown, which the customer accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly focusing on the conservatory roof and patio area. We explained our innovative cleaning approach, and shared a detailed quotation, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to access and clean hard-to-reach gutters, eliminating the need for ladder work. The high-powered suction cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to verify the results and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is great for compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After finishing the work, we asked the customer to inspect the gutters. They were pleased with the restored gutters and the restored condition of their gutters. The customer signed off on the work, expressing their satisfaction.

Results

The gutters, that had been full and leaking, were brought back to optimal condition. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Customer Feedback

“We couldn’t be happier with the outcome! Our gutters are now perfectly clean, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Project Summary

This project highlights Mr Clever Clean’s skill in managing difficult gutter issues. By applying advanced tools and methods, we were able to restore full functionality to the gutter system. Our dedication to delivering exceptional results delivers top-notch results consistently.