Introduction

At Mr Clever Clean, we are committed to offering efficient and thorough exterior cleaning services across the Tonbridge area. Recently, a homeowner approached us with severely blocked gutters. This case study details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Issues Encountered

• Blocked Gutters: The gutters were heavily obstructed with organic material, hindering proper water flow during rainfall.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, doubting that conventional ladders would provide access.

Our Approach

Upon being reached out to, we conducted a thorough assessment to understand the level of clogging and select the best approach for removal. We then offered a clear plan with a cost outline, which the customer accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly focusing on the conservatory roof and patio area. We introduced our SkyVac system, and gave a cost proposal, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to safely clean the high gutters above the conservatory, avoiding ladder-related risks. The powerful vacuum safely extracted all moss, weeds, and organic debris, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to confirm the cleaning quality and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is a useful addition to compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After finishing the work, we encouraged the customer to review the results. They were delighted with the results and the restored condition of their gutters. The customer signed off on the work, expressing their satisfaction.

Transformation

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system quickly cleared out the debris, preventing further water damage to the conservatory roof and patio area. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Customer Feedback

“We’re thrilled with the results! Our gutters are now perfectly clean, and we no longer have to worry about water spilling over and damaging our property. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By applying advanced tools and methods, we were able to clear the gutters and protect the property. Our focus on outstanding service and client satisfaction ensures outstanding outcomes every time.