Project Overview

At Mr Clever Clean, we are committed to offering top-notch and reliable exterior cleaning services across the Swindon area. Recently, a property owner approached us with severely blocked gutters. This report details how we cleared their gutter blockages using our state-of-the-art SkyVac technology, safeguarding their home against potential water issues.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, hindering proper water flow during rainfall.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, doubting that conventional ladders would provide access.

Solution

Upon being called, we carried out a comprehensive evaluation to understand the level of clogging and determine the ideal cleaning strategy. We then offered a clear plan with a cost outline, which the customer approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly examining the sections above the conservatory and the patio. We introduced our SkyVac system, and offered a pricing estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to safely clean the high gutters above the conservatory, avoiding ladder-related risks. The powerful vacuum safely extracted all moss, weeds, and organic debris, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a camera attached to the SkyVac system. This allowed the customer to confirm the cleaning quality and check that everything was done properly.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is great for compost. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After wrapping up, we invited the customer to look over the work. They were delighted with the results and the clear and functional gutters. The customer signed off on the work, expressing their satisfaction.

Results

The gutters, that had been full and leaking, were brought back to optimal condition. The SkyVac system eliminated all obstructions, safeguarding the property against water-related issues. The customer was very happy with the results and impressed by the SkyVac technology.

Customer Feedback

“We couldn’t be happier with the outcome! Our gutters are now fully functional, and we no longer have to worry about water spilling over and damaging our property. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Project Summary

This project exemplifies Mr Clever Clean’s skill in managing difficult gutter issues. By employing cutting-edge technology and innovative approaches, we were able to ensure proper drainage and prevent potential water damage. Our focus on outstanding service and client satisfaction delivers top-notch results consistently.