Case Study Summary

At Mr Clever Clean, we focus on providing top-notch and reliable exterior cleaning services across the Stevenage area. Recently, a homeowner approached us with significant gutter blockages. This project overview details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, ensuring their property stayed safe from water damage.

Challenges Faced

• Blocked Gutters: The gutters were heavily obstructed with organic material, causing drainage problems during rain.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Cleaning Process

Upon being reached out to, we carried out a comprehensive evaluation to evaluate the gutter condition and select the best approach for removal. We then presented a detailed quote and work plan, which the customer approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly focusing on the conservatory roof and patio area. We discussed our advanced cleaning method, and offered a pricing estimate, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to reach and clear gutters above the conservatory without ladders, eliminating the need for ladder work. The SkyVac system cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a SkyVac-mounted camera. This allowed the customer to confirm the cleaning quality and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is suitable for composting. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After finishing the work, we encouraged the customer to review the results. They were delighted with the results and the newly cleaned gutter system. The customer signed off on the work, sharing their approval of our service.

Results

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was very happy with the results and impressed by the SkyVac technology.

Client Testimonial

“We’re thrilled with the results! Our gutters are now fully functional, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. We highly recommend their services!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s skill in managing difficult gutter issues. By employing cutting-edge technology and innovative approaches, we were able to ensure proper drainage and prevent potential water damage. Our focus on outstanding service and client satisfaction ensures outstanding outcomes every time.