Case Study Summary

At Mr Clever Clean, we specialize in delivering top-notch and reliable exterior cleaning services across the Stanley area. Recently, a client approached us with severely blocked gutters. This report details how we cleared their gutter blockages using our state-of-the-art SkyVac technology, ensuring their property stayed safe from water damage.

Issues Encountered

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Solution

Upon being called, we performed a detailed inspection to assess the extent of the blockage and determine the ideal cleaning strategy. We then presented a detailed quote and work plan, which the customer agreed to. Here’s a summary of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly focusing on the conservatory roof and patio area. We introduced our SkyVac system, and shared a detailed quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our high-powered SkyVac vacuum system with carbon fiber poles, we were able to access and clean hard-to-reach gutters, avoiding ladder-related risks. The powerful vacuum removed all organic material, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to see the results for themselves and be assured of a job well done.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is great for compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After finishing the work, we invited the customer to look over the work. They were pleased with the restored gutters and the restored condition of their gutters. The customer gave us their approval, expressing their satisfaction.

Results

The gutters, that had been full and leaking, were brought back to optimal condition. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was very happy with the results and impressed by the SkyVac technology.

Client Testimonial

“We couldn’t be happier with the outcome! Our gutters are now perfectly clean, and we no longer have to worry about water spilling over and damaging our property. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. We highly recommend their services!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By applying advanced tools and methods, we were able to clear the gutters and protect the property. Our commitment to quality and customer satisfaction delivers top-notch results consistently.