Introduction

At Mr Clever Clean, we focus on providing quality and timely exterior cleaning services across the Stamford area. Recently, a property owner approached us with significant gutter blockages. This case study details how we cleared their gutter blockages using our advanced SkyVac system, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were heavily obstructed with organic material, leading to overflow issues in wet weather.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Solution

Upon being called, we conducted a thorough assessment to assess the extent of the blockage and determine the ideal cleaning strategy. We then offered a clear plan with a cost outline, which the customer agreed to. Here’s a summary of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly focusing on the conservatory roof and patio area. We explained our innovative cleaning approach, and shared a detailed quotation, which the customer agreed to.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to safely clean the high gutters above the conservatory, eliminating the need for ladder work. The powerful vacuum cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a camera attached to the SkyVac system. This allowed the customer to verify the results and check that everything was done properly.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is a useful addition to compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After completing the project, we encouraged the customer to review the results. They were delighted with the results and the newly cleaned gutter system. The customer gave us their approval, sharing their approval of our service.

Results

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was extremely satisfied with the service and pleased with the high-tech solution.

Customer Feedback

“The results are fantastic—we’re so pleased! Our gutters are now completely clear, and we no longer have to worry about water spilling over and damaging our property. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s proficiency in advanced gutter cleaning solutions. By applying advanced tools and methods, we were able to restore full functionality to the gutter system. Our focus on outstanding service and client satisfaction ensures outstanding outcomes every time.