Case Study Summary

At Mr Clever Clean, we specialize in delivering quality and timely exterior cleaning services across the St Neots area. Recently, a homeowner approached us with gutters clogged with debris. This case study details how we cleared their gutter blockages using our state-of-the-art SkyVac technology, ensuring their property stayed safe from water damage.

Challenges Faced

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was unsure how to reach the high gutters, doubting that conventional ladders would provide access.

Solution

Upon being reached out to, we carried out a comprehensive evaluation to understand the level of clogging and select the best approach for removal. We then provided the customer with a detailed proposal and pricing breakdown, which the customer approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly examining the sections above the conservatory and the patio. We explained our innovative cleaning approach, and gave a cost proposal, which the customer approved.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to safely clean the high gutters above the conservatory, eliminating the need for ladder work. The high-powered suction cleared out all blockages, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a SkyVac-mounted camera. This allowed the customer to verify the results and be assured of a job well done.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is suitable for composting. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After completing the project, we encouraged the customer to review the results. They were pleased with the restored gutters and the newly cleaned gutter system. The customer signed off on the work, offering positive feedback.

Transformation

The gutters, that had been full and leaking, were fully restored to working order. The SkyVac system quickly cleared out the debris, preventing further water damage to the conservatory roof and patio area. The customer was extremely satisfied with the service and pleased with the high-tech solution.

Customer Review

“We’re thrilled with the results! Our gutters are now completely clear, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By applying advanced tools and methods, we were able to ensure proper drainage and prevent potential water damage. Our focus on outstanding service and client satisfaction ensures outstanding outcomes every time.