Introduction

At Mr Clever Clean, we are committed to offering top-notch and reliable exterior cleaning services across the Springfield area. Recently, a client approached us with gutters clogged with debris. This report details how we addressed their gutter concerns using our high-powered SkyVac equipment, ensuring their property stayed safe from water damage.

Challenges Faced

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, leading to overflow issues in wet weather.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Our Approach

Upon being contacted, we conducted a thorough assessment to evaluate the gutter condition and determine the ideal cleaning strategy. We then presented a detailed quote and work plan, which the customer accepted. Here’s a summary of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly focusing on the conservatory roof and patio area. We explained our innovative cleaning approach, and offered a pricing estimate, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to safely clean the high gutters above the conservatory, eliminating the need for ladder work. The high-powered suction cleared out all blockages, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a camera attached to the SkyVac system. This allowed the customer to verify the results and be assured of a job well done.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is great for compost. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After completing the project, we invited the customer to look over the work. They were delighted with the results and the restored condition of their gutters. The customer approved the project, sharing their approval of our service.

Outcome

The gutters, once blocked and spilling over, were brought back to optimal condition. The SkyVac system removed the blockages with ease, helping avoid future water damage to the conservatory and patio. The customer was delighted by the outcome and the innovative cleaning approach.

Customer Review

“We’re thrilled with the results! Our gutters are now perfectly clean, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was courteous, thorough, and well-equipped. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s skill in managing difficult gutter issues. By applying advanced tools and methods, we were able to clear the gutters and protect the property. Our focus on outstanding service and client satisfaction ensures outstanding outcomes every time.