Introduction

At Mr Clever Clean, we specialize in delivering top-notch and reliable exterior cleaning services across the Royal Sutton Coldfield area. Recently, a homeowner approached us with severely blocked gutters. This case study details how we resolved their gutter issues using our advanced SkyVac system, ensuring their property stayed safe from water damage.

Challenges Faced

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, doubting that conventional ladders would provide access.

Our Approach

Upon being reached out to, we conducted a thorough assessment to assess the extent of the blockage and identify the most suitable cleaning method. We then presented a detailed quote and work plan, which the customer accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly assessing the problem spots near the conservatory and patio. We discussed our advanced cleaning method, and gave a cost proposal, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to reach and clear gutters above the conservatory without ladders, without the need for ladders. The SkyVac system removed all organic material, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a camera attached to the SkyVac system. This allowed the customer to see the results for themselves and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is great for compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After finishing the work, we invited the customer to look over the work. They were pleased with the restored gutters and the restored condition of their gutters. The customer approved the project, expressing their satisfaction.

Transformation

The gutters, once blocked and spilling over, were fully restored to working order. The SkyVac system removed the blockages with ease, helping avoid future water damage to the conservatory and patio. The customer was delighted by the outcome and impressed by the SkyVac technology.

Customer Feedback

“We’re thrilled with the results! Our gutters are now perfectly clean, and we no longer have to worry about water spilling over and damaging our property. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We’ll definitely use them again!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s proficiency in advanced gutter cleaning solutions. By using high-powered equipment and smart techniques, we were able to ensure proper drainage and prevent potential water damage. Our commitment to quality and customer satisfaction delivers top-notch results consistently.