Case Study Summary

At Mr Clever Clean, we are committed to offering efficient and thorough exterior cleaning services across the Motherwell area. Recently, a homeowner approached us with gutters clogged with debris. This report details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were heavily obstructed with organic material, leading to overflow issues in wet weather.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was unsure how to reach the high gutters, thinking standard ladders wouldn’t be able to reach.

Cleaning Process

Upon being called, we performed a detailed inspection to evaluate the gutter condition and select the best approach for removal. We then offered a clear plan with a cost outline, which the customer accepted. Here’s a summary of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly assessing the problem spots near the conservatory and patio. We discussed our advanced cleaning method, and gave a cost proposal, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to access and clean hard-to-reach gutters, without the need for ladders. The powerful vacuum cleared out all blockages, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to confirm the cleaning quality and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is suitable for composting. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After finishing the work, we invited the customer to look over the work. They were very happy with the clean gutters and the newly cleaned gutter system. The customer gave us their approval, expressing their satisfaction.

Outcome

The gutters, once blocked and spilling over, were cleared and fully functional. The SkyVac system removed the blockages with ease, helping avoid future water damage to the conservatory and patio. The customer was delighted by the outcome and pleased with the high-tech solution.

Customer Feedback

“We’re thrilled with the results! Our gutters are now completely clear, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. We’ll definitely use them again!” – Satisfied Customer

Project Summary

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By employing cutting-edge technology and innovative approaches, we were able to clear the gutters and protect the property. Our commitment to quality and customer satisfaction delivers top-notch results consistently.