Introduction

At Mr Clever Clean, we focus on providing quality and timely exterior cleaning services across the Lichfield area. Recently, a homeowner approached us with severely blocked gutters. This case study details how we addressed their gutter concerns using our high-powered SkyVac equipment, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, causing drainage problems during rain.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, doubting that conventional ladders would provide access.

Solution

Upon being contacted, we carried out a comprehensive evaluation to understand the level of clogging and determine the ideal cleaning strategy. We then presented a detailed quote and work plan, which the customer approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly examining the sections above the conservatory and the patio. We introduced our SkyVac system, and offered a pricing estimate, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to safely clean the high gutters above the conservatory, eliminating the need for ladder work. The SkyVac system cleared out all blockages, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to verify the results and check that everything was done properly.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is suitable for composting. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After wrapping up, we invited the customer to look over the work. They were pleased with the restored gutters and the clear and functional gutters. The customer approved the project, expressing their satisfaction.

Outcome

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system eliminated all obstructions, safeguarding the property against water-related issues. The customer was very happy with the results and the innovative cleaning approach.

Customer Feedback

“We’re thrilled with the results! Our gutters are now perfectly clean, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We’ll definitely use them again!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s proficiency in advanced gutter cleaning solutions. By applying advanced tools and methods, we were able to clear the gutters and protect the property. Our dedication to delivering exceptional results guarantees superior results on every project.