Case Study Summary

At Mr Clever Clean, we specialize in delivering quality and timely exterior cleaning services across the Leek area. Recently, a property owner approached us with significant gutter blockages. This project overview details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, causing drainage problems during rain.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, doubting that conventional ladders would provide access.

Solution

Upon being contacted, we carried out a comprehensive evaluation to understand the level of clogging and determine the ideal cleaning strategy. We then presented a detailed quote and work plan, which the customer approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly focusing on the conservatory roof and patio area. We introduced our SkyVac system, and shared a detailed quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to reach and clear gutters above the conservatory without ladders, eliminating the need for ladder work. The high-powered suction cleared out all blockages, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to confirm the cleaning quality and check that everything was done properly.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is a useful addition to compost. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After finishing the work, we encouraged the customer to review the results. They were very happy with the clean gutters and the newly cleaned gutter system. The customer approved the project, sharing their approval of our service.

Results

The gutters, once blocked and spilling over, were cleared and fully functional. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was very happy with the results and impressed by the SkyVac technology.

Customer Review

“The results are fantastic—we’re so pleased! Our gutters are now completely clear, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. We highly recommend their services!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By employing cutting-edge technology and innovative approaches, we were able to ensure proper drainage and prevent potential water damage. Our commitment to quality and customer satisfaction delivers top-notch results consistently.