Introduction

At Mr Clever Clean, we focus on providing quality and timely exterior cleaning services across the Lancaster area. Recently, a homeowner approached us with gutters clogged with debris. This case study details how we resolved their gutter issues using our high-powered SkyVac equipment, safeguarding their home against potential water issues.

Problems Identified

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, hindering proper water flow during rainfall.

• Water Overflow: The overflow was most problematic near the conservatory and back patio, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Our Approach

Upon being called, we performed a detailed inspection to evaluate the gutter condition and determine the ideal cleaning strategy. We then provided the customer with a detailed proposal and pricing breakdown, which the customer accepted. Here’s a summary of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly focusing on the conservatory roof and patio area. We discussed our advanced cleaning method, and gave a cost proposal, which the customer agreed to.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to access and clean hard-to-reach gutters, without the need for ladders. The SkyVac system removed all organic material, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a camera attached to the SkyVac system. This allowed the customer to see the results for themselves and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is a useful addition to compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After completing the project, we asked the customer to inspect the gutters. They were pleased with the restored gutters and the newly cleaned gutter system. The customer gave us their approval, offering positive feedback.

Outcome

The gutters, previously clogged and overflowing, were cleared and fully functional. The SkyVac system quickly cleared out the debris, preventing further water damage to the conservatory roof and patio area. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Customer Review

“We’re thrilled with the results! Our gutters are now completely clear, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By using high-powered equipment and smart techniques, we were able to ensure proper drainage and prevent potential water damage. Our dedication to delivering exceptional results guarantees superior results on every project.