Introduction

At Mr Clever Clean, we focus on providing top-notch and reliable exterior cleaning services across the Fyfield area. Recently, a property owner approached us with gutters clogged with debris. This case study details how we addressed their gutter concerns using our advanced SkyVac system, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, hindering proper water flow during rainfall.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was unsure how to reach the high gutters, believing it was too difficult to clean them using traditional ladder methods.

Solution

Upon being called, we performed a detailed inspection to assess the extent of the blockage and identify the most suitable cleaning method. We then presented a detailed quote and work plan, which the customer accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly focusing on the conservatory roof and patio area. We introduced our SkyVac system, and shared a detailed quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to reach and clear gutters above the conservatory without ladders, avoiding ladder-related risks. The powerful vacuum removed all organic material, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to confirm the cleaning quality and be assured of a job well done.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is a useful addition to compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After finishing the work, we invited the customer to look over the work. They were delighted with the results and the newly cleaned gutter system. The customer signed off on the work, offering positive feedback.

Results

The gutters, that had been full and leaking, were cleared and fully functional. The SkyVac system eliminated all obstructions, safeguarding the property against water-related issues. The customer was delighted by the outcome and pleased with the high-tech solution.

Customer Feedback

“We couldn’t be happier with the outcome! Our gutters are now completely clear, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By applying advanced tools and methods, we were able to restore full functionality to the gutter system. Our dedication to delivering exceptional results ensures outstanding outcomes every time.