Case Study Summary

At Mr Clever Clean, we specialize in delivering quality and timely exterior cleaning services across the Ely area. Recently, a client approached us with significant gutter blockages. This project overview details how we resolved their gutter issues using our high-powered SkyVac equipment, ensuring their property stayed safe from water damage.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, causing drainage problems during rain.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Cleaning Process

Upon being called, we performed a detailed inspection to understand the level of clogging and identify the most suitable cleaning method. We then presented a detailed quote and work plan, which the customer approved. Here’s a summary of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly examining the sections above the conservatory and the patio. We introduced our SkyVac system, and gave a cost proposal, which the customer accepted.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to access and clean hard-to-reach gutters, without the need for ladders. The powerful vacuum safely extracted all moss, weeds, and organic debris, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a camera attached to the SkyVac system. This allowed the customer to see the results for themselves and check that everything was done properly.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is suitable for composting. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After completing the project, we encouraged the customer to review the results. They were delighted with the results and the newly cleaned gutter system. The customer approved the project, expressing their satisfaction.

Results

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system eliminated all obstructions, safeguarding the property against water-related issues. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Client Testimonial

“We’re thrilled with the results! Our gutters are now fully functional, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We highly recommend their services!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By applying advanced tools and methods, we were able to clear the gutters and protect the property. Our commitment to quality and customer satisfaction delivers top-notch results consistently.