Case Study Summary

At Mr Clever Clean, we specialize in delivering quality and timely exterior cleaning services across the Eltham area. Recently, a client approached us with significant gutter blockages. This case study details how we cleared their gutter blockages using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Issues Encountered

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, hindering proper water flow during rainfall.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, thinking standard ladders wouldn’t be able to reach.

Solution

Upon being contacted, we carried out a comprehensive evaluation to understand the level of clogging and select the best approach for removal. We then presented a detailed quote and work plan, which the customer agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly examining the sections above the conservatory and the patio. We discussed our advanced cleaning method, and offered a pricing estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our high-powered SkyVac vacuum system with carbon fiber poles, we were able to safely clean the high gutters above the conservatory, eliminating the need for ladder work. The SkyVac system cleared out all blockages, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to verify the results and check that everything was done properly.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is a useful addition to compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After completing the project, we asked the customer to inspect the gutters. They were pleased with the restored gutters and the newly cleaned gutter system. The customer gave us their approval, expressing their satisfaction.

Results

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was delighted by the outcome and the innovative cleaning approach.

Customer Review

“We couldn’t be happier with the outcome! Our gutters are now completely clear, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By employing cutting-edge technology and innovative approaches, we were able to ensure proper drainage and prevent potential water damage. Our dedication to delivering exceptional results guarantees superior results on every project.