Case Study Summary

At Mr Clever Clean, we specialize in delivering top-notch and reliable exterior cleaning services across the Cheetham Hill area. Recently, a property owner approached us with gutters clogged with debris. This report details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, hindering proper water flow during rainfall.

• Water Overflow: The overflow was most problematic near the conservatory and back patio, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Cleaning Process

Upon being called, we carried out a comprehensive evaluation to evaluate the gutter condition and determine the ideal cleaning strategy. We then presented a detailed quote and work plan, which the customer approved. Here’s a summary of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly assessing the problem spots near the conservatory and patio. We introduced our SkyVac system, and shared a detailed quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to reach and clear gutters above the conservatory without ladders, avoiding ladder-related risks. The SkyVac system cleared out all blockages, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to confirm the cleaning quality and be assured of a job well done.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is a useful addition to compost. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After finishing the work, we asked the customer to inspect the gutters. They were pleased with the restored gutters and the clear and functional gutters. The customer approved the project, expressing their satisfaction.

Transformation

The gutters, that had been full and leaking, were cleared and fully functional. The SkyVac system eliminated all obstructions, preventing further water damage to the conservatory roof and patio area. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Client Testimonial

“We couldn’t be happier with the outcome! Our gutters are now perfectly clean, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s proficiency in advanced gutter cleaning solutions. By applying advanced tools and methods, we were able to restore full functionality to the gutter system. Our commitment to quality and customer satisfaction delivers top-notch results consistently.