Case Study Summary

At Mr Clever Clean, we specialize in delivering quality and timely exterior cleaning services across the Caversham area. Recently, a client approached us with gutters clogged with debris. This project overview details how we cleared their gutter blockages using our high-powered SkyVac equipment, safeguarding their home against potential water issues.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Solution

Upon being reached out to, we conducted a thorough assessment to evaluate the gutter condition and determine the ideal cleaning strategy. We then offered a clear plan with a cost outline, which the customer accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly focusing on the conservatory roof and patio area. We discussed our advanced cleaning method, and offered a pricing estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our high-powered SkyVac vacuum system with carbon fiber poles, we were able to reach and clear gutters above the conservatory without ladders, eliminating the need for ladder work. The high-powered suction cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to verify the results and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is a useful addition to compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After completing the project, we encouraged the customer to review the results. They were very happy with the clean gutters and the restored condition of their gutters. The customer gave us their approval, expressing their satisfaction.

Outcome

The gutters, once blocked and spilling over, were cleared and fully functional. The SkyVac system quickly cleared out the debris, safeguarding the property against water-related issues. The customer was delighted by the outcome and pleased with the high-tech solution.

Customer Review

“We’re thrilled with the results! Our gutters are now perfectly clean, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. We’ll definitely use them again!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s skill in managing difficult gutter issues. By applying advanced tools and methods, we were able to restore full functionality to the gutter system. Our commitment to quality and customer satisfaction delivers top-notch results consistently.