Introduction

At Mr Clever Clean, we are committed to offering quality and timely exterior cleaning services across the Catford area. Recently, a property owner approached us with significant gutter blockages. This case study details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Problems Identified

• Blocked Gutters: The gutters were heavily obstructed with organic material, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was unsure how to reach the high gutters, believing it was too difficult to clean them using traditional ladder methods.

Our Approach

Upon being called, we performed a detailed inspection to evaluate the gutter condition and determine the ideal cleaning strategy. We then offered a clear plan with a cost outline, which the customer agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the blocked gutters and the areas of overflow, particularly examining the sections above the conservatory and the patio. We discussed our advanced cleaning method, and shared a detailed quotation, which the customer accepted.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to reach and clear gutters above the conservatory without ladders, eliminating the need for ladder work. The high-powered suction safely extracted all moss, weeds, and organic debris, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a SkyVac-mounted camera. This allowed the customer to see the results for themselves and be assured of a job well done.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is a useful addition to compost. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After completing the project, we asked the customer to inspect the gutters. They were delighted with the results and the clear and functional gutters. The customer approved the project, offering positive feedback.

Results

The gutters, that had been full and leaking, were brought back to optimal condition. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was extremely satisfied with the service and pleased with the high-tech solution.

Customer Review

“We’re thrilled with the results! Our gutters are now completely clear, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By employing cutting-edge technology and innovative approaches, we were able to clear the gutters and protect the property. Our focus on outstanding service and client satisfaction ensures outstanding outcomes every time.