Introduction

At Mr Clever Clean, we focus on providing efficient and thorough exterior cleaning services across the Bilston area. Recently, a property owner approached us with gutters clogged with debris. This case study details how we resolved their gutter issues using our state-of-the-art SkyVac technology, safeguarding their home against potential water issues.

Problems Identified

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, leading to overflow issues in wet weather.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was unsure how to reach the high gutters, thinking standard ladders wouldn’t be able to reach.

Solution

Upon being contacted, we performed a detailed inspection to assess the extent of the blockage and select the best approach for removal. We then provided the customer with a detailed proposal and pricing breakdown, which the customer agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly examining the sections above the conservatory and the patio. We introduced our SkyVac system, and offered a pricing estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to access and clean hard-to-reach gutters, eliminating the need for ladder work. The powerful vacuum cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to confirm the cleaning quality and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is a useful addition to compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After wrapping up, we encouraged the customer to review the results. They were pleased with the restored gutters and the clear and functional gutters. The customer gave us their approval, offering positive feedback.

Transformation

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system quickly cleared out the debris, safeguarding the property against water-related issues. The customer was delighted by the outcome and the innovative cleaning approach.

Client Testimonial

“The results are fantastic—we’re so pleased! Our gutters are now completely clear, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We’ll definitely use them again!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By applying advanced tools and methods, we were able to ensure proper drainage and prevent potential water damage. Our focus on outstanding service and client satisfaction guarantees superior results on every project.