Introduction

At Mr Clever Clean, we specialize in delivering quality and timely exterior cleaning services across the Billesley area. Recently, a homeowner approached us with gutters clogged with debris. This report details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, safeguarding their home against potential water issues.

Challenges Faced

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, causing drainage problems during rain.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, doubting that conventional ladders would provide access.

Our Approach

Upon being contacted, we carried out a comprehensive evaluation to evaluate the gutter condition and identify the most suitable cleaning method. We then presented a detailed quote and work plan, which the customer accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly assessing the problem spots near the conservatory and patio. We explained our innovative cleaning approach, and shared a detailed quotation, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to access and clean hard-to-reach gutters, avoiding ladder-related risks. The SkyVac system safely extracted all moss, weeds, and organic debris, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to see the results for themselves and be assured of a job well done.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is great for compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After completing the project, we asked the customer to inspect the gutters. They were delighted with the results and the newly cleaned gutter system. The customer approved the project, expressing their satisfaction.

Outcome

The gutters, once blocked and spilling over, were cleared and fully functional. The SkyVac system eliminated all obstructions, safeguarding the property against water-related issues. The customer was delighted by the outcome and the innovative cleaning approach.

Customer Feedback

“The results are fantastic—we’re so pleased! Our gutters are now perfectly clean, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Project Summary

This project demonstrates Mr Clever Clean’s proficiency in advanced gutter cleaning solutions. By applying advanced tools and methods, we were able to clear the gutters and protect the property. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.