Project Overview

At Mr Clever Clean, we specialize in delivering quality and timely exterior cleaning services across the Bearsden area. Recently, a client approached us with severely blocked gutters. This case study details how we addressed their gutter concerns using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, causing drainage problems during rain.

• Water Overflow: The overflow was most problematic near the conservatory and back patio, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was unsure how to reach the high gutters, thinking standard ladders wouldn’t be able to reach.

Cleaning Process

Upon being called, we conducted a thorough assessment to assess the extent of the blockage and determine the ideal cleaning strategy. We then provided the customer with a detailed proposal and pricing breakdown, which the customer accepted. Here’s a summary of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly assessing the problem spots near the conservatory and patio. We introduced our SkyVac system, and shared a detailed quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to safely clean the high gutters above the conservatory, without the need for ladders. The SkyVac system cleared out all blockages, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to confirm the cleaning quality and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is a useful addition to compost. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After finishing the work, we encouraged the customer to review the results. They were delighted with the results and the restored condition of their gutters. The customer gave us their approval, offering positive feedback.

Results

The gutters, that had been full and leaking, were cleared and fully functional. The SkyVac system removed the blockages with ease, preventing further water damage to the conservatory roof and patio area. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Customer Review

“We couldn’t be happier with the outcome! Our gutters are now fully functional, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We’ll definitely use them again!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By using high-powered equipment and smart techniques, we were able to ensure proper drainage and prevent potential water damage. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.