Your Local Window Cleaning Service For Worthing

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a basic window cleaning provider who left marks and couldn’t access all the windows, particularly the windows above their conservatory. This case study details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was frustrated with their previous window cleaner, who used a squeegee and soap, often causing streaks and smudges.

• Inaccessible Windows: Some windows, especially those above the conservatory, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to maintain their efficiency.

Our Approach

Upon being reached out to, we carried out a comprehensive assessment to assess the window and solar panel cleaning requirements. We then offered a clear plan and estimate, which they agreed to. Here’s a summary of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a preferred date for the customer. On the day of service, we prepared our tools and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we provided a deep clean to each window. The pure water, deionized and filtered, cleaned away grime and particles, ensuring a flawless finish. The pole system enabled access to elevated and awkward windows without needing additional equipment.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is important to prevent cross-contamination of dirt onto the glass, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We included additional cleaning to restore the solar panels’ efficiency. The pure water-fed pole system was ideal for solar panel cleaning, guaranteeing a spotless finish, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, sharing their happiness with our service.

Results

The transformation was stunning. The windows, previously marked and partially inaccessible, were now flawlessly cleaned. The solar panels were completely clean, guaranteeing better performance. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Feedback

“The outcome was fantastic—we’re thrilled! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s expertise in handling tough exterior cleaning needs. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our dedication to excellent results and happy clients guarantees every project is completed to the highest standards.