Your Local Window Cleaning Service For Wigan

Project Overview

At Mr Clever Clean, we are dedicated to delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a standard window cleaning service who left marks and couldn’t access all the windows, particularly those above the conservatory. This case study details how we achieved spotless and accessible results using our pure water-fed pole system.

Obstacles Faced

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often causing streaks and smudges.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were too high for ladders.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to ensure optimal performance.

Solution

Upon being called, we conducted a thorough site survey to evaluate all cleaning aspects. We then offered a clear plan and estimate, which they agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We assessed each window and solar panel, introducing our pole system. We explained how this method would provide spotless results, even for high windows.

2. Scheduling and Preparation: We scheduled the cleaning at a preferred date for the customer. On the day of service, we got our materials ready and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we provided a deep clean to each window. The pure water, contaminant-free, removed all dust and dirt, ensuring a completely clear result. The pole system made it possible to clean high windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is crucial to avoid any transfer of dirt, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, expressing their satisfaction with the results.

Transformation

The improvement was impressive. The windows, that had been difficult to reach and streaky, were now thoroughly clean and streak-free. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Customer Feedback

“We couldn’t be more pleased with how it turned out! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s skill in handling challenging window and solar panel cleaning projects. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction delivers outstanding service on every job.