Your Local Window Cleaning Service For Rayleigh

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a basic window cleaning provider who left marks and couldn’t access all the windows, particularly the windows above their conservatory. This report details how we achieved spotless and accessible results using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to maintain their efficiency.

Solution

Upon being reached out to, we carried out a comprehensive assessment to evaluate all cleaning aspects. We then provided the customer with a detailed proposal, which they accepted. Here’s a summary of our process:

1. Initial Site Survey: We inspected the windows and panels, introducing our pole system. We explained how this method would provide spotless results, even for difficult spots.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, deionized and filtered, cleaned away grime and particles, ensuring a streak-free finish. The pole system allowed us to reach and clean windows above the conservatory without needing additional equipment.

4. Frame Cleaning: As it was our initial visit, we also thoroughly cleaned the window frames. This step is crucial to prevent cross-contamination of dirt onto the glass, making sure every part was spotless.

5. Solar Panel Cleaning: We extended our services to ensure the solar panels were spotless. The pure water-fed pole system was perfect for this job, guaranteeing a spotless finish, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we did a thorough inspection. They were very pleased with the clear windows and spotless panels. The customer approved the results, expressing their satisfaction with the results.

Outcome

The change was stunning. The windows, that had been difficult to reach and streaky, were now thoroughly clean and streak-free. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was thrilled with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Review

“We are extremely happy with the results! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We highly recommend their services!” – Satisfied Customer

Project Summary

This project demonstrates Mr Clever Clean’s specialization in handling tough exterior cleaning needs. By using professional equipment and innovative techniques, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction ensures outstanding service on every job.