Your Local Window Cleaning Service For Northwich

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering high-quality exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly windows in elevated areas. This report details how we delivered a comprehensive clean using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often resulting in soap residue.

• Inaccessible Windows: Some windows, in elevated spots, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to keep them working effectively.

Solution

Upon being called, we conducted a thorough site survey to evaluate all cleaning aspects. We then presented a proposal and free quotation, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We assessed each window and solar panel, explaining our cleaning method. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We set up the service at a preferred date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, contaminant-free, effectively grabbed all the dirt and debris, ensuring a streak-free finish. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our initial visit, we also wiped down the window frames. This step is crucial to avoid any transfer of dirt, making sure every part was spotless.

5. Solar Panel Cleaning: We included additional cleaning to ensure the solar panels were spotless. The pure water-fed pole system was perfect for this job, ensuring that the panels were thoroughly cleaned, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we performed a final review. They were very pleased with the clear windows and spotless panels. The customer signed off on the work, expressing their satisfaction with the results.

Transformation

The transformation was impressive. The windows, that had been difficult to reach and streaky, were now thoroughly clean and streak-free. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Review

“We couldn’t be more pleased with how it turned out! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This case study highlights Mr Clever Clean’s skill in handling difficult window cleaning cases. By using cutting-edge tools and eco-friendly methods, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction guarantees exceptional results every time.