Your Local Window Cleaning Service For Northfield

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering high-quality exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a standard window cleaning service who left marks and couldn’t access all the windows, particularly windows in elevated areas. This case study details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was frustrated with their previous window cleaner, who relied on basic cleaning tools, often resulting in soap residue.

• Inaccessible Windows: Some windows, especially those above the conservatory, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to ensure optimal performance.

Solution

Upon being called, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then offered a clear plan and estimate, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, introducing our pole system. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We arranged the cleaning appointment at a preferred date for the customer. On the day of service, we got our materials ready and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we ensured every window was spotless. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a completely clear result. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also thoroughly cleaned the window frames. This step is essential to prevent cross-contamination of dirt onto the glass, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to ensure the solar panels were spotless. The pure water-fed pole system was perfect for this job, guaranteeing a spotless finish, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we performed a final review. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, expressing their satisfaction with the results.

Results

The change was impressive. The windows, formerly streaked and hard to clean, were now completely clear and spotless. The solar panels were completely clean, allowing them to work effectively. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Customer Review

“The outcome was fantastic—we’re thrilled! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We strongly endorse their work!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s specialization in handling difficult window cleaning cases. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our commitment to quality and customer satisfaction guarantees every project is completed to the highest standards.