Your Local Window Cleaning Service For Mile End

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly those above the conservatory. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was frustrated with their previous window cleaner, who used a squeegee and soap, often causing streaks and smudges.

• Inaccessible Windows: Some windows, in elevated spots, were too high for ladders.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to keep them working effectively.

Cleaning Process

Upon being reached out to, we conducted a thorough site survey to understand the scope of the cleaning needs. We then offered a clear plan and estimate, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We assessed each window and solar panel, explaining our cleaning method. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We set up the service at a convenient date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we ensured every window was spotless. The pure water, deionized and filtered, removed all dust and dirt, ensuring a streak-free finish. The pole system enabled access to elevated and awkward windows without requiring extra support.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also cleaned all the PVC window frames. This step is important to avoid any transfer of dirt, making sure every part was spotless.

5. Solar Panel Cleaning: We also provided cleaning to ensure the solar panels were spotless. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, expressing their satisfaction with the results.

Results

The change was remarkable. The windows, formerly streaked and hard to clean, were now completely clear and spotless. The solar panels were also spotless, allowing them to work effectively. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Customer Feedback

“We couldn’t be more pleased with how it turned out! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We highly recommend their services!” – Satisfied Customer

Project Summary

This case study exemplifies Mr Clever Clean’s skill in handling tough exterior cleaning needs. By using professional equipment and innovative techniques, we were able to deliver exceptional results. Our commitment to quality and customer satisfaction ensures exceptional results every time.