Your Local Window Cleaning Service For Longton

Case Study Summary

At Mr Clever Clean, we specialize in delivering high-quality exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly windows in elevated areas. This report details how we achieved spotless and accessible results using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often causing streaks and smudges.

• Inaccessible Windows: Some windows, in elevated spots, were too high for ladders.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to maintain their efficiency.

Our Approach

Upon being called, we conducted a thorough site survey to assess the window and solar panel cleaning requirements. We then provided the customer with a detailed proposal, which they agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, explaining our cleaning method. We explained how this method would provide spotless results, even for difficult spots.

2. Scheduling and Preparation: We scheduled the cleaning at a preferred date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we provided a deep clean to each window. The pure water, free of any impurities, removed all dust and dirt, ensuring a completely clear result. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our first-time service, we also thoroughly cleaned the window frames. This step is essential to avoid any transfer of dirt, making sure every part was spotless.

5. Solar Panel Cleaning: We also provided cleaning to clean the customer’s solar panels. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we performed a final review. They were very pleased with the clear windows and spotless panels. The customer gave us their approval, sharing their happiness with our service.

Outcome

The change was remarkable. The windows, previously marked and partially inaccessible, were now thoroughly clean and streak-free. The solar panels were completely clean, guaranteeing better performance. The customer was thrilled with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Feedback

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Conclusion

This case study highlights Mr Clever Clean’s specialization in handling challenging window and solar panel cleaning projects. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our commitment to quality and customer satisfaction guarantees exceptional results every time.