Your Local Window Cleaning Service For Isle of Wight

Project Overview

At Mr Clever Clean, we pride ourselves on delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a basic window cleaning provider who left unsatisfactory results and missed hard-to-reach spots, particularly the windows above their conservatory. This report details how we achieved spotless and accessible results using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was frustrated with their previous window cleaner, who worked with traditional methods, often resulting in soap residue.

• Inaccessible Windows: Some windows, in elevated spots, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to keep them working effectively.

Cleaning Process

Upon being called, we conducted a thorough site survey to evaluate all cleaning aspects. We then presented a proposal and free quotation, which they agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, discussing our pure water-fed pole system with the customer. We explained how this method would provide spotless results, even for high windows.

2. Scheduling and Preparation: We set up the service at a convenient date for the customer. On the day of service, we prepared our tools and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we provided a deep clean to each window. The pure water, deionized and filtered, cleaned away grime and particles, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also cleaned all the PVC window frames. This step is important to prevent cross-contamination of dirt onto the glass, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to restore the solar panels’ efficiency. The pure water-fed pole system was ideal for solar panel cleaning, guaranteeing a spotless finish, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we conducted a walk-around inspection with the customer. They were very pleased with the clear windows and spotless panels. The customer signed off on the work, expressing their satisfaction with the results.

Outcome

The improvement was stunning. The windows, that had been difficult to reach and streaky, were now thoroughly clean and streak-free. The solar panels were left shining, guaranteeing better performance. The customer was delighted with the outcome, particularly commenting on the results of our pure water system.

Customer Feedback

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Final Thoughts

This report highlights Mr Clever Clean’s skill in handling difficult window cleaning cases. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction guarantees exceptional results every time.