Your Local Window Cleaning Service For Eltham

Case Study Summary

At Mr Clever Clean, we specialize in delivering superior exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to restore their windows and solar panels. They had previously used a standard window cleaning service who left marks and couldn’t access all the windows, particularly those above the conservatory. This report details how we delivered a comprehensive clean using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who worked with traditional methods, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Our Approach

Upon being contacted, we performed an on-site inspection to evaluate all cleaning aspects. We then offered a clear plan and estimate, which they approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, discussing our pure water-fed pole system with the customer. We explained how this method would provide spotless results, even for difficult spots.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of service, we got our materials ready and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we provided a deep clean to each window. The pure water, free of any impurities, removed all dust and dirt, ensuring a completely clear result. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also thoroughly cleaned the window frames. This step is important to prevent cross-contamination of dirt onto the glass, making sure every part was spotless.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer gave us their approval, sharing their happiness with our service.

Transformation

The change was stunning. The windows, that had been difficult to reach and streaky, were now completely clear and spotless. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was thrilled with the outcome, particularly appreciating the thorough clean.

Customer Feedback

“We are extremely happy with the results! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We strongly endorse their work!” – Satisfied Customer

Conclusion

This report demonstrates Mr Clever Clean’s skill in handling difficult window cleaning cases. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our dedication to excellent results and happy clients ensures every project is completed to the highest standards.