Your Local Window Cleaning Service For Dagenham

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering superior exterior cleaning services across the United Kingdom. Recently, a client approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who was unable to clean certain areas and often left streaks, particularly the windows above their conservatory. This case study details how we achieved spotless and accessible results using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in elevated spots, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to keep them working effectively.

Our Approach

Upon being contacted, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they agreed to. Here’s a summary of our process:

1. Initial Site Survey: We assessed each window and solar panel, introducing our pole system. We explained how this method would ensure a thorough and streak-free clean, even for hard-to-reach areas.

2. Scheduling and Preparation: We set up the service at a preferred date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we ensured every window was spotless. The pure water, contaminant-free, effectively grabbed all the dirt and debris, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also thoroughly cleaned the window frames. This step is crucial to avoid any transfer of dirt, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We also provided cleaning to ensure the solar panels were spotless. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we performed a final review. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, showing their appreciation for our work.

Results

The improvement was impressive. The windows, that had been difficult to reach and streaky, were now flawlessly cleaned. The solar panels were also spotless, guaranteeing better performance. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Client Testimonial

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s skill in handling challenging window and solar panel cleaning projects. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction ensures outstanding service on every job.