Your Local Window Cleaning Service For Chingford

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering superior exterior cleaning services across the United Kingdom. Recently, a client approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left unsatisfactory results and missed hard-to-reach spots, particularly those above the conservatory. This report details how we delivered a comprehensive clean using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who worked with traditional methods, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, especially those above the conservatory, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to maintain their efficiency.

Solution

Upon being contacted, we carried out a comprehensive assessment to assess the window and solar panel cleaning requirements. We then provided the customer with a detailed proposal, which they agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, explaining our cleaning method. We explained how this method would provide spotless results, even for high windows.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we prepared our tools and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we provided a deep clean to each window. The pure water, free of any impurities, removed all dust and dirt, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without requiring extra support.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also cleaned all the PVC window frames. This step is important to prevent cross-contamination of dirt onto the glass, making sure every part was spotless.

5. Solar Panel Cleaning: We also provided cleaning to restore the solar panels’ efficiency. The pure water-fed pole system was also used here, ensuring that the panels were thoroughly cleaned, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we performed a final review. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, sharing their happiness with our service.

Results

The change was impressive. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were also spotless, allowing them to work effectively. The customer was thrilled with the outcome, particularly commenting on the results of our pure water system.

Customer Review

“The outcome was fantastic—we’re thrilled! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We strongly endorse their work!” – Satisfied Customer

Project Summary

This case study highlights Mr Clever Clean’s specialization in handling difficult window cleaning cases. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction ensures exceptional results every time.