Your Local Window Cleaning Service For Bishop's Stortford

Case Study Summary

At Mr Clever Clean, we specialize in delivering high-quality exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a basic window cleaning provider who left unsatisfactory results and missed hard-to-reach spots, particularly the windows above their conservatory. This report details how we achieved spotless and accessible results using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to keep them working effectively.

Cleaning Process

Upon being called, we performed an on-site inspection to assess the window and solar panel cleaning requirements. We then presented a proposal and free quotation, which they approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, explaining our cleaning method. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a convenient date for the customer. On the day of service, we got our materials ready and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we ensured every window was spotless. The pure water, free of any impurities, cleaned away grime and particles, ensuring a streak-free finish. The pole system made it possible to clean high windows without needing additional equipment.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is important to avoid any transfer of dirt, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We included additional cleaning to ensure the solar panels were spotless. The pure water-fed pole system was also used here, making sure they were clean and clear, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer gave us their approval, sharing their happiness with our service.

Results

The improvement was stunning. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were completely clean, allowing them to work effectively. The customer was delighted with the outcome, particularly commenting on the results of our pure water system.

Customer Review

“We couldn’t be more pleased with how it turned out! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We highly recommend their services!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s specialization in handling tough exterior cleaning needs. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction delivers exceptional results every time.