Introduction

At Mr Clever Clean, we specialize in providing top-notch exterior cleaning services across Wednesfield. Recently, we were approached by a customer facing persistent moss issues on their roof. The moss not only damaged their roof tiles but also resulted in a messy appearance on their conservatory and Indian sandstone patio. This case study details how we addressed these problems and revitalized the aesthetic appeal of their property.

Issues Addressed

• Moss Infestation: The roof was heavily infested with moss, which had led to cracked tiles. The changing temperatures during winter contributed to the damage.

• Conservatory Maintenance: Moss shedding onto the conservatory created an unsightly view and required constant cleaning.

• Patio Appearance: The Indian sandstone patio was regularly covered in moss, diminishing its visual appeal.

Our Approach

Upon being reached out to, we conducted a detailed property assessment to identify the challenges posed by the moss and associated problems. We then presented an outline of our service and free quotation, which the customer approved. Here’s a summary of our process:

1. Initial Site Survey: We inspected the roof, conservatory, and patio to understand the full scope of the problem. We discussed our plan to the customer and offered a price estimate, which they agreed to.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we assembled our gear and roof access tools to ensure safe and efficient roof access.

3. Moss Removal: Using custom-designed scrapers, we scraped off all moss from the roof. This step was key in preventing further damage to the roof tiles.

4. Debris Cleanup: After removing the moss, we meticulously swept the surrounding areas, including the gutters, conservatory roof, and Indian sandstone patio. This ensured no debris was left behind to leave a mess.

5. Application of Soft Wash Solution: To disinfect the area and prevent future moss growth, we applied a soft wash solution. This solution provided a thorough clean and protected against new growth.

6. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to check the roof. They were delighted with the results and the new look of their property.

Transformation

The change was remarkable. The roof, previously covered in moss and damaged tiles, was restored to a pristine condition. The conservatory and Indian sandstone patio were also completely refreshed, adding to the property’s beauty.

Customer Review

“We couldn’t be happier with the outcome! Our roof looks amazing, and we no longer have to worry about moss dropping onto our patio and conservatory. The team from Mr Clever Clean was courteous, thorough, and incredibly efficient. We absolutely recommend them to others!” – Satisfied Customer

Conclusion

This project summary exemplifies Mr Clever Clean’s ability in handling difficult cleaning challenges. By employing state-of-the-art methods and custom treatments, we revitalized the roof and its surroundings to their former glory. Our commitment to quality and customer satisfaction ensures top-quality service every time.